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Accessorycore wants you to have an enjoyable shopping experience. If you find there is a problem with your order, please contact Customer Service at 877-257-1677 for a prompt resolution.
Please make sure to order the correct sizing and colors since we do have a 20% restocking fee on any merchandise returned. Size specs are listed in the photo section of each product.
AccessoryCore is based in Lee, Massachusetts and provides printed apparel and accessories to retailers and companies throughout the United States. We have been providing staff apparel and accessories to YMCA since 2008.
All product is produced by AccessoryCore under license with your YMCA and authorized by your CFO.
If samples are requested for sizing and evaluation, we will be glad to send you new samples for your review. However, samples are billed to your account upon shipping and credited to your account upon receipt at our offices. You are responsible for any product damages that may occur while the samples are in your possession.
You may also request a product line review with a sales executive prior to making any purchase decisions.
We accept Visa, MasterCard, Discover and American Express credit cards for online payment processed through Paypal. You are not required to have a Paypal account for credit card processing.
For authorized users, there is a checkout option to provide a purchase order number for direct billing. This is only for authorized buyers who have been approved by the management of your YMCA.
Customers with Net Terms accounts must be credit approved prior to us producing any orders. It's important for customers to make sure that they are paying our invoices within the agreed upon terms in order to maintain a positive credit status with our company.
AccessoryCore produces custom products and designs for our clients upon request. Pricing is quoted for each project and requires are and product approval prior to production. For customized orders or assistance with ordering, please call Customer Service at 877-257-1677
All orders are processed immediately after confirmation, so submitted orders are considered final. We will try to accommodate order changes or cancellation requests, but cannot guarantee our ability to complete them.
Contact Customer Service at 877-257-1677 for order changes or cancellation requests. All change requests are subject to additional charges which will be quoted and billed separately.
AccessoryCore is committed to producing your order as quickly as possible. All product is printed or embroidered for every order, no stock is kept on hand.
All screen-printed orders not requiring customization shall be shipped within 5-7 business days of receipt of an order. Embroidery orders will be shipped within 8-10 business days of receipt of order. If Screen Print product and Embroidered product are on the same order - Accessorycore may choose to ship all product together at one time to save on shipping costs.
Any questions? Please send us a note and we'll respond within 24 hours or sooner!